Frequently Asked Questions

The start and end time is available on each property page.

Yes, we do Open Viewings prior to the online auction and there is no need to pre-book. The viewing dates and times are advertised on the property page. We also carry out virtual tours for viewing remotely.

Please note we cannot guarantee access for viewing tenanted properties.

For help with registration please check our registration guide for the relevant auction.

Northern Ireland

Ireland

Please check our payment guide in the “how to buy” section for the relevant auction.

Northern Ireland

Ireland

We cannot accept cash or cheque payments. The only acceptable form of payment is by debit card or bank transfer.

The completion date is stated in the Contract and is individual to each property.

The legals are available to view via the individual property page in the auction catalogue.

Yes, your surveyor must contact us directly for access.

Yes, if a Reserve Price is not reached the Lot will not sell. We will continue to market most unsold properties after the auction, so you may still purchase these Lots. All post-auction sales are under our Auction Terms & Conditions.

This can constitute breach of contract and can result in you loosing your 10% deposit along with any other fees (if applicable). The vendor may also take legal action against you.

Not all properties are suitable as mortgage security. Please consult with your Mortgage Adviser.

Once a bid is submitted on the online system it is not possible to withdraw it during or after the auction.