On the day of the online-only auction, go to the page for the lot you wish to bid for and log in.
When the auction starts, the bidding page will change into the auction portal.
You will be able to see the countdown timer to show how long is remaining. As bids are placed a bidding history will appear. Once you place a bid the system will show if you are the highest bidder and if you have been outbid.
As long as you are logged in and approved, you will be able to bid by clicking the + button and confirming your bid.
Will there be anyone to speak to on the day?
Our team will be available to help with any questions or support on 028 9039 3966.
When does bidding open?
The auction start time will be displayed on our website.
When does bidding close?
The closing time for each lot is different and is advertised on the relevant property page
Can I bid on more than one lot?
Its possible to bid on more than one lot as long as you have registered and been approved.
Our lots each have a different finish time to allow for bidding on more than one lot.
What are the bidding increments?
The bidding increments are automatically set at £1,000.
What if I get out bid at the last second?
Bids placed within the last 30 seconds will trigger a bidding extension timer and an additional 30 seconds will be added. This is an extension period. During this extension period, any further bids placed will reset the clock for a further 30 seconds. This will happen for each bid placed during the extension until a period of 30 seconds passes with no bids.
How will I know I am the successful bidder?
The bidding window will show you are the successful bidder. You will also receive a winning bidders email notification.
I have been successful, what do I need to do next?
If you are the successful bidder, you will receive an email with our client account details to transfer your deposit. Deposit balance transfers must be made within 48 hours of the auction closing.
When do I need to complete my purchase?
The completion date is individual to each property. It is stated in the Contract for Sale, which is in the legal pack.
Can I withdraw my bid?
Once a bid is submitted on the online system it is not possible to withdraw it during or after the auction.
If you’re the highest bidder, then you’re legally bound to purchase and pay a 10% deposit on the fall of the virtual gavel. If you do not complete your purchase, you are at risk of losing your deposit and of the vendor taking legal action against you.